Is it time to add a Journey Manager to your customer experience team?

<p></p><p>Customer experience expert Kerry Bodine says companies need to adopt a customer journey mindset to break down silos and truly serve customers. <br /> <br /> Please visit Marketing Land for the full article.<div class="feedflare"> <a href="http://feeds.marketingland.com/~ff/mktingland?a=TkVxmvpBPYc:ZIzIqq4chS4:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/mktingland?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.marketingland.com/~ff/mktingland?a=TkVxmvpBPYc:ZIzIqq4chS4:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/mktingland?d=qj6IDK7rITs" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/mktingland/~4/TkVxmvpBPYc" height="1" width="1" alt="" /></p><p>